Contact Us
For members
Claims
To report a claim at any time:
Log in to your online account
888.813.7873
View Claims FAQ
For claims related mail:
PURE Insurance
PO Box 480, Elmsford, NY 10523
Member Services
For billing, policy, account-related or other general questions:
Roadside Assistance
Call 888.813.7873
You can also request towing, tire services and other roadside assistance right from your phone.
Risk Management Services
To schedule a PURE360TM Risk Management Consultation or for assistance with installing a loss prevention device:
Member Advocates
For assistance with your loss prevention benefit or scheduling a background check or a jewelry appraisal:
PURE Art Services
To request services related to managing or reducing risk to your art collection:
Access all of this and more in your online account
Text or chat with Member Services, submit and track claims, pay bills, view auto ID cards and access other member-exclusive benefits in the online portal or our mobile app.
For brokers
Call us at 888.813.7873 or contact a specific department:
Broker Services
For endorsement requests, billing questions, pending renewal follow-ups and any other broker inquiries:
Technology
For assistance with PURE’s Secure Login Platform and other technology needs:
Broker Appointments
Fill out our application form to become a PURE-appointed broker.
Other important contacts
Careers
We are always looking for exceptional individuals to join our team. Find out more about us, view our job postings or email [email protected].
Media Inquiries
For PR or media inquiries, view our press kit or contact Kristin Piccini, VP, Marketing Communications, at [email protected].
Marketing Opt-Out
To opt out from our mail, fill out this form or email [email protected].
Share PURE with a friend
PURE’s reciprocal model makes adding new responsible and successful individuals and families beneficial for the entire membership. If you have friends or family who might be a fit for PURE, encourage them to join the club.
HELP US SPREAD THE WORD