From the beginning, Buffy Tate and her husband, Jonathan Hunt, have shared a passion for traveling. They met for the first time while Buffy was on an overseas work assignment in the Netherlands; both she and Jonathan are I.T. professionals for a multinational corporation. Their travels for work and family visits take them all over the world, but together with their dog, Pepper, they have made Houston, Texas, home.
The couple returned from a trip to the U.K. to find their ceiling partially collapsed, along with warping and staining to the ceilings, walls and custom wood floors throughout the first level of the home.
The source of the leak, once again, was the HVAC unit installed in the attic. Buffy quickly notified PURE, and within hours, a remediation specialist was on the scene to begin drying out the home.
Along with other necessary repairs, the entirety of their wood floors needed to be sanded and stained and the ceilings repaired and repainted. The original builder was brought in to ensure that the integrity of the space would be preserved. In total, repairs would take three months.
Buffy and Jonathan wanted to remain close to home during the renovation process, so they were pleased when PURE Member Advocate® Brenden Beiriger located a temporary home—complete with a large backyard for their dog—just two blocks away. “It is nice to have peace of mind knowing if something goes wrong, we can rely on PURE,” said Buffy.