Welcome Members
How can we help?
SUBMIT A CLAIM
Log in to your online account or call 888.813.7873
Claims service support is available 24 hours a day, seven days a week
MAKE A PAYMENT
Roadside Assistance
Call 888.813.7873
You can also request towing, tire services and other roadside assistance right from your phone
CONTACT US
Call 888.813.7873
Log in to your online account to chat with us
We're available Monday – Friday 7a.m. – 9p.m. ET and Saturday 8a.m. – 8p.m. ET
Member resources
-
Log in to your online account to view your policies, pay bills, submit a claim and more
Log in to your online account to view your policies, pay bills, submit a claim and more
-
Download the PURE Insurance Mobile App to access your account on the go
Download the PURE Insurance Mobile App to access your account on the go
-
Stay informed about events such as hurricanes, wildfires, cold snaps and more
Stay informed about events such as hurricanes, wildfires, cold snaps and more
Loss prevention
-
How we partner with members to reduce common risks like water damage and electrical fires
How we partner with members to reduce common risks like water damage and electrical fires
-
The small steps members can take to help reduce losses and the disruptions of a claim
The small steps members can take to help reduce losses and the disruptions of a claim
-
Answers to frequently asked questions about the PURE360 Risk Management Consultation
Answers to frequently asked questions about the PURE360 Risk Management Consultation
-
Insights into the risks you may face and advice to help reduce them and prevent losses
Insights into the risks you may face and advice to help reduce them and prevent losses
Billing how tos and quick links
Understanding PURE membership
-
The commitments between PURE's management and the membership
The commitments between PURE's management and the membership
-
The reciprocal model: how it works and its key benefits
The reciprocal model: how it works and its key benefits
-
PURE's model and how it leads to greater alignment of interests
PURE's model and how it leads to greater alignment of interests
-
The benefits of Subscriber Savings Accounts
The benefits of Subscriber Savings Accounts
-
Why members pay surplus contributions
Why members pay surplus contributions
-
The role of PURE's Subscribers' Advisory Committee
The role of PURE's Subscribers' Advisory Committee
Report to Members
We publish an annual report to members in the spirit of transparency. It provides an in-depth view of company financials, highlights the benefits of membership and tells the stories of PURE members.
Share PURE with a friend
PURE’s reciprocal model makes adding new responsible and successful individuals and families beneficial for the entire membership. If you have friends or family who might be a good fit for PURE, encourage them to join the club.
HELP US SPREAD THE WORD