To report a claim at any time:
View Claims FAQ
For claims related mail:
PO Box 480, Elmsford, NY 10523
For billing, policy, account-related or other general questions:
You can also request towing, tire services and other roadside assistance right from your phone.
Risk Management Services
To schedule a PURE360TM Risk Management Consultation or for assistance with installing a loss prevention device:
For assistance with your loss prevention benefit or scheduling a background check or a jewelry appraisal:
PURE Art Services
To request services related to managing or reducing risk to your art collection:
Access all of this and more in your online account
Text or chat with Member Services, submit and track claims, pay bills, view auto ID cards and access other member-exclusive benefits in the online portal or our mobile app.
Call us at 888.813.7873 or contact a specific department:
For endorsement requests, billing questions, pending renewal follow-ups and any other broker inquiries:
For assistance with PURE’s Secure Login Platform and other technology needs:
Fill out our application form to become a PURE-appointed broker.
For potential members
Call UsMonday–Friday: 8:30AM-7:00PM ETCALL 888.814.7873
Request a QuotePURE is designed exclusively for homes insured for $1 million or more. Fill out our quick secure form and a PURE Advisor will reach out to chat within 1 business day.REQUEST A QUOTE
Find a BrokerWe take pride in working with some of the best independent brokers in the industry.FIND BROKER
Other important contacts
We are always looking for exceptional individuals to join our team. Find out more about us, view our job postings or email [email protected].
For PR or media inquiries, view our press kit or contact Kristin Piccini, VP, Marketing Communications, at [email protected].
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Share PURE with a friend
PURE’s reciprocal model makes adding new responsible and successful individuals and families beneficial for the entire membership. If you have friends or family who might be a fit for PURE, encourage them to join the club.HELP US SPREAD THE WORD