Contact Us
For members
Claims
To report a claim at any time:
888.813.7873
claims@pureinsurance.com
View Claims FAQ
For claims related mail:
PURE Insurance
PO Box 480, Elmsford, NY 10523
Member Services
For billing, policy, account-related or other general questions:
888.813.7873
memberservices@pureinsurance.com
View Billing FAQ
Roadside Assistance
Call 888.813.7873
You can also request towing, tire services and other roadside assistance right from your phone.
Risk Management Services
To schedule a PURE360TM Risk Management Consultation or for assistance with installing a loss prevention device:
Member Advocates
For assistance with your loss prevention benefit or scheduling a background check or a jewelry appraisal:
PURE Art Services
To request services related to managing or reducing risk to your art collection:
Access all of this and more in your online account
Text or chat with Member Services, submit and track claims, pay bills, view auto ID cards and access other member-exclusive benefits in the online portal or our mobile app.
For brokers
Call us at 888.813.7873 or contact a specific department:
Broker Services
For endorsement requests, billing questions, pending renewal follow-ups and any other broker inquiries:
Technology
For assistance with PURE’s Secure Login Platform and other technology needs:
Broker Appointments
Fill out our application form to become a PURE-appointed broker.
For potential members
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Call Us
Monday–Friday: 8:30AM-7:00PM ETCALL 888.814.7873 -
Request a Quote
PURE is designed exclusively for homes insured for $1 million or more. Fill out our quick secure form and a PURE Advisor will reach out to chat within 1 business day.REQUEST A QUOTE -
Find a Broker
We take pride in working with some of the best independent brokers in the industry.FIND BROKER
Other important contacts
Careers
We are always looking for exceptional individuals to join our team. Find out more about us, view our job postings or email careers@pureinsurance.com.
Media Inquiries
For PR or media inquiries, view our press kit or contact Kristin Piccini, VP, Marketing Communications, at kpiccini@pureinsurance.com.
Marketing Opt-Out
To opt out from our mail, fill out this form or email marketing@pureinsurance.com.
Share PURE with a friend
PURE’s reciprocal model makes adding new responsible and successful individuals and families beneficial for the entire membership. If you have friends or family who might be a fit for PURE, encourage them to join the club.
HELP US SPREAD THE WORD