For members
Claims
To report a claim at any time:
Log in to your online account
888.813.7873
View Claims FAQ
For claims related mail:
PURE Insurance
PO Box 480, Elmsford, NY 10523
To report a claim at any time:
Log in to your online account
888.813.7873
View Claims FAQ
For claims related mail:
PURE Insurance
PO Box 480, Elmsford, NY 10523
Member Services
For billing, policy, account-related or other general questions
Monday-Friday: 7AM-9PM ET
Saturday: 8AM-8PM ET
For billing, policy, account-related or other general questions
Monday-Friday: 7AM-9PM ET
Saturday: 8AM-8PM ET
Roadside Assistance
Call 888.813.7873
You can also request towing, tire services and other roadside assistance right from your phone.
Call 888.813.7873
You can also request towing, tire services and other roadside assistance right from your phone.
Risk Management Services
To schedule a PURE360TM Risk Management Consultation or for assistance with installing a loss prevention device:
To schedule a PURE360TM Risk Management Consultation or for assistance with installing a loss prevention device:
Access all of this and more in your online account
Text or chat with Member Services, submit and track claims, pay bills, view auto ID cards and access other member-exclusive benefits in the online portal or our mobile app.
For brokers
Broker Services
For endorsement requests, billing questions, pending renewal follow-ups and any other broker inquiries:
For endorsement requests, billing questions, pending renewal follow-ups and any other broker inquiries:
Technology
For assistance with PURE’s Secure Login Platform and other technology needs:
For assistance with PURE’s Secure Login Platform and other technology needs:
Broker Appointments
Fill out our application form to become a PURE-appointed broker.
Fill out our application form to become a PURE-appointed broker.
Other important contacts
Careers
We are always looking for exceptional individuals to join our team. Find out more about us, view our job postings or email [email protected].
We are always looking for exceptional individuals to join our team. Find out more about us, view our job postings or email [email protected].
Media Inquiries
For PR or media inquiries, view our press kit or contact Kristin Piccini, VP, Marketing Communications, at [email protected].
For PR or media inquiries, view our press kit or contact Kristin Piccini, VP, Marketing Communications, at [email protected].
Marketing Opt-Out
To opt out from our mail, fill out this form or email [email protected].
To opt out from our mail, fill out this form or email [email protected].
Share PURE with a friend
PURE’s reciprocal model makes adding new responsible and successful individuals and families beneficial for the entire membership. If you have friends or family who might be a fit for PURE, encourage them to join the club.
HELP US SPREAD THE WORD