“This boat has taken care of us during a Nor'easter on the Delaware Bay when no other boats were out there. It’s had water just washing over it, waves breaking on it for hours. It has really proved itself to be an amazingly seaworthy, sea kindly vessel. It’s taken good care of us,” John says.
So, you can imagine how he felt when he got the call that the Firefly had fallen off the trailer while being hauled to Lake George in upstate New York and was lying on the interstate. “I was in a state of shock,” he says. “My boat. Oh my God.”
The Firefly was taken off the highway, lifted onto a flatbed and towed to a nearby facility. John called PURE, and Member Advocate Madeline Boggess stepped in.
“My experience with Madeline was absolutely amazing,” John says. “I can't tell you how encouraging and pleasant she was to work with.”
The Firefly is no ordinary boat, and Madeline knew that not just any happy-go-lucky marine surveyor could understand the real nature of the claim. Working closely with John, she coordinated damage assessments not only from a specialist marine surveyor, but the boat’s original designer, as well.