The Manzos’ custom-built Florida house was everything they always wanted in a home. The space was designed to suit the exact needs of the family; It provided both an elegant space to entertain and a comfortable setting the family could enjoy. It was decorated with a combination of timeless furnishings and family keepsakes, including a collection of photos dating back more than 80 years and several oil paintings of their daughter when she was younger.
As the Manzos were preparing to leave for an extended vacation, a golf cart parked in their garage burst into flames, causing extensive smoke and soot damage throughout the entire house.
They were ready to change their travel plans when PURE Claims Adjuster Bill Becker told Bob it wasn’t necessary. “Bill said he and PURE would take care of everything, so my wife and I left as planned. Repairs took six months, and during that time, if Cindy and I had to dedicate more than a combined 10 hours of our attention to the process, it would be an overstatement,” said Bob.