Flume
Reduce water damage risk with Flume
Water damage is one of the most common, costly and disruptive types of loss. To help reduce this risk, we've partnered with Flume, a 24/7 smart leak sensor and monitoring service that helps catch small leaks before they become big problems.
Receive a Flume smart leak sensor, courtesy of PURE. This program is currently available to members who insure homes with PURE in AL, AZ, FL, GA, LA, MS, NV, NM, SC and TX. Request a free Flume sensor >
How it works
Once the Flume sensor is attached to your home’s water meter, it will monitor and track your water usage to detect leaks. It can detect water usage down to the one-hundredth of a gallon with enough accuracy to flag a leaky faucet or outdoor sprinkler. If a leak is detected, Flume will notify you so you can get the issue resolved.
Setup is Simple
It generally takes less than 10 minutes to install Flume—no special tools or plumbing work needed. Simply download the Flume app and follow the step-by-step instructions to attach the sensor to your water meter.
It generally takes less than 10 minutes to install Flume—no special tools or plumbing work needed. Simply download the Flume app and follow the step-by-step instructions to attach the sensor to your water meter.
It's Private and Non-Intrusive
Flume only monitors your water usage; it doesn’t gather any other data about your home or access other data on your phone.
Flume only monitors your water usage; it doesn’t gather any other data about your home or access other data on your phone.
There’s No Cost to You
Flume is available to you for free to help you prevent loss and avoid the stress of experiencing a claim.
Flume is available to you for free to help you prevent loss and avoid the stress of experiencing a claim.
Your questions, answered
No, the device and monitoring service is free to qualifying members for two years.
Flume does not qualify you for policy discounts and its use will have no impact on your coverage or premium. Flume is being offered as a risk management solution to help you avoid a common causes of loss.
Our Flume program is currently available to members in Alabama, Arizona, Florida, Georgia, Louisiana, Mississippi, Nevada, New Mexico, South Carolina or Texas.
Flume typically takes less than 10 minutes to install, you don’t need any tools or plumbing know-how. Just download the Flume app from the Google Play Store or App Store, connect to Wi-Fi and fasten the sensor to your water meter (typically located in your basement or at the end of your driveway).
A smartphone and a 24/7 Wi-Fi connection with internet access is all that is required.
Flume uses patented technology to read the magnetic field directly from your water meter and detect usage down to the one-hundredth of a gallon—that’s enough to detect a dripping faucet or outdoor sprinkler. Flume uses machine learning and a sophisticated algorithm to detect leaks and notify you right away.
When Flume detects a leak, it will notify you in the app, by email and by text message. If Flume alerts you to a leak, open the app and you will be guided through the next steps.
One Flume will monitor usage within a typical house with one main water supply line. There is no need for additional devices.
Yes. If you have trouble requesting additional Flume devices from the order page, send an email to [email protected]. In your email, please include:
- "PURE Flume Request" in the subject line
- The address of the PURE-insured home where Flume will be installed
If you have any additional questions, please reach out to us at [email protected].
The Flume device is a product of Flume, Inc. that is being given to members through a collaboration with PURE. PURE does not guarantee that the Flume device will prevent all water damage or detect all possible leak sources. The Flume program is not available in all states. Use of the Flume device and corresponding app is subject to the terms and conditions of the Flume End User License Agreement and any additional terms that may be required from time to time. To learn more about Flume, please visit help.flumewater.com.
