Dedicated to Eliminating Hassles and Providing Top-Quality Service

PURE's team of licensed claims adjusters will work one-on-one with you to deliver a hassle-free claim experience. Our adjusters respond to losses large and small with speed, professionalism and compassion. They are dedicated to keeping you informed of progress and explaining your options clearly.

If you have a claim, you have the option of choosing the contractors you'd like to work with for repairs or replacement of damaged property. If you need help finding a reputable service provider, we will recommend one from our network of general and specialty contractors, who have been identified as leaders in their fields by PURE's agents and members.

PURE's unique approach to service includes assigning you a Member Advocate who personally provides an additional level of service during a claim. This Member Advocate is available to assist with the administrative hassles associated with your claim, and can offer advice and support as you navigate the claims process. In addition, if your claim qualifies for PURE's Loss Prevention coverage, your Member Advocate can suggest, fund and help implement ways to lower the risk of similar, future losses.

Download: PURE Risk Management and Claims Service Highlights (PDF, 511.49 K)