From the moment you call us to report your claim, you’ll speak to a licensed PURE claims adjuster who can take action right away—not a call center representative, which is common in the insurance industry—so you’ll only tell your story once and begin the settlement process immediately.

When it comes to making repairs, you can choose the contractors with whom you'd like to work. Or, if you need help finding a reputable service provider, we‘ll recommend one from our trusted network. And, in the event of a severe storm, our team of specialists can provide support and access to resources to help you mitigate damage.

Your PURE Member Advocate® can provide additional support throughout your claim, from finding you temporary housing while repairs take place to helping you implement PURE’s Loss Prevention Benefit—a $2,500 reimbursement for investing in technology to prevent a similar loss from happening again when you experience a claim greater than $10,000.