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Pro Tips: What Members Can Do to Help Reduce Losses

PURE Staff


You are part of a membership, which means that your actions can impact the overall performance of the company. We do our part by analyzing claims data to understand how we can help you reduce risk, and you can do your part by taking steps to avoid these preventable losses.

Here is a sampling of advice and reminders that can have a big impact on reducing or preventing loss.

Pro tips

Once you have loss prevention solutions in place, be sure to use them correctly.

Follow through with the necessary maintenance to keep them in good working order. Automatic water shut-off devices, home security systems and other loss prevention solutions are only effective when used properly. For example, if you have water-shut off device but don’t turn it on or don’t use the corresponding app, the device won’t be effective. Check the app to make sure you are logged in and it’s working properly.

Conduct annual maintenance, take preventative measures and proactively replace your water heater when it is approaching the end of its usable life.

Having your water heater serviced every year will help improve its lifespan and ensure it is working efficiently. Placing a pan with a drain below the unit—especially if it is installed above a finished space—and adding a water sensor can help avoid damage to nearby finished areas if the water heater fails. When it comes time to replace your water heater, discuss with your plumber whether a tankless system and/or any relocation would limit the impact of failure on other areas of your home.

Have a PURE360 Risk Management Consultation performed at your home AND follow through with the advice you receive.

This high-level assessment of your home looks for vulnerabilities to risk and provides actionable steps to improve resiliency. For homes that have had a PURE360, the risk of a claim, and the associated disruption for the member, is far reduced.

Maintain your roof and replace it before the end of its useful life. Should damage occur, make sure repairs are done quickly.

Your roof should be inspected at least once annually and following any extreme weather events. Follow the proper maintenance plan for your specific roof type. In the event of damage, if you receive a claim payment to make repairs, it is important to do so promptly. In some instances, we have paid members to repair damage to their roofs only to have the repairs never take place, which can lead to additional damage.