Skip to main content

LeakBot

Reduce the risk of water damage with LeakBot

LeakBot is a smart water leak detector that spots hidden leaks before they become bigger problems. We’re offering the device and plumbing repair service to eligible members at no cost.

Receive a free LeakBot, on us. This program is currently available to PURE members with single-family homes in areas of CT, ID, IL, IN, KY, MA, MD, MI, MO, NC, NH, NJ, NY, OH, OR, PA, RI, TN, UT, VA, VT, WA and WV. To request a free LeakBot, email [email protected]

How it works

Once the LeakBot sensor is clipped to a pipe near your home’s main water supply, it monitors both the air and water temperatures in your home. If there is a leak, your pipes will continually draw colder water from outside into your home, creating a drop in water and pipe temperature. When LeakBot senses a prolonged and consistent drop in temperature, it will notify you of the problem by sending an alert to your phone. They’ll also arrange for a plumber to visit your home to find and fix the issue, at no cost to you.

Your questions, answered

No, the device, monitoring and repair service is offered as a complimentary service to qualifying members for two years.

Installing LeakBot does not qualify you for a policy discount and it won't affect your premium or coverage. It is offered as a risk management service to help you avoid a common cause of disruption.

This program is currently available for PURE members with homes in:

  • Connecticut, Idaho, Illinois, Indiana, Kentucky, Maryland, Missouri, New Hampshire, New Jersey, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Utah, Vermont, Virginia, and West Virginia
  • Massachusetts - All of Massachusetts, excluding Duke and Nantucket counties
  • Michigan - Berrien, Cass, St. Joseph, Branch, Hillsdale, Lenawee, Monroe, Van Buren, Kalamazoo, Calhoun, Jackson, Washtenaw, Wayne, Allegan, Barry, Eaton, Ingham, Livingston, Oakland, Macomb, Ottawa, Kent, Ionia, Clinton, Shiawassee, Genesee, Lapeer, St. Clair, Muskegon, Newaygo, Montcalm, Gratiot, Saginaw, Tuscola and Sanilac counties
  • New York - Bronx, Kings, Nassau, New York, Richmond, Rockland, Suffolk and Westchester counties
  • Washington - All of Washington state, excluding San Juan Island, Bainbridge Island, Vashon Island, Whidbey Island, Camano Island, Lummi Island, Guemes Island, Fidalgo Island, Orcas Island, Blake Island, Lopez Island and Anderson Island

If you live in an area where this program is currently available, contact [email protected] to request a free LeakBot.

LeakBot takes less than five minutes to install, you don’t need any tools or plumbing know-how. Just download the LeakBot app from the Google Play Store or App Store and activate your account. Step-by-step instructions will walk you through locating your main water supply and clipping the LeakBot to the pipe.

A smartphone and a 24/7 Wi-Fi connection with internet access is all that is required.

LeakBot’s patented Thermi-Q technology accurately measures both the air and pipe temperatures in your home. If you have a leak it will continually draw colder water from outside into your home, creating a consistent drop in temperature. LeakBot can sense the prolonged and consistent drop in temperature and alerts you to the problem.

When a LeakBot detects a leak, it will notify you in the LeakBot app, by email and by text message. If a LeakBot alerts you to a leak, open the LeakBot app and you will be guided through the next steps.

One LeakBot will monitor usage within a typical house with one main water supply line. There is no need for additional devices.

A trusted LeakBot plumber will visit your home, use specialized equipment to locate the leak, fix it and confirm that your home is leak free before they leave. All at no charge to you.

For questions regarding Leakbot installation, monitoring or detection, contact [email protected].